Frequently Asked Questions

Yes. Talk with your veterinarian before starting any new supplement, especially if your dog takes medication, has a health condition, or is pregnant.

Stop feeding Petthrive and contact your veterinarian. You can also tell us by calling 866-721-1412 or emailing info@thriveah.com.

Formal studies have not been performed to evaluate the safety of Petthrive use in dogs during pregnancy. Ask your veterinarian before giving Petthrive to a pregnant dog.

Call 866-721-1412 or email info@thriveah.com. The mailing address is Thrive Animal Health, 1038 Nandino Blvd., Lexington, KY 40511. You can also use the Contact page.

Petthrive Soft Chews are available in two sizes. Choose the appropriate product for your dog based on the weight of your dog. Dogs less than 60 lbs should receive Petthrive Soft Chews, Small Breed and dogs 60 lbs or greater should be fed Petthrive Soft Chews for Large Breed.

Petthrive Soft Chews contain natural bacon flavor and are extremely palatable for dogs.

Petthrive is made in the USA with domestic and imported ingredients.

Brewers Yeast, Calcium Propionate, Fish Oil, Flaxseed Meal, Glycerin, Lecithin, Molasses, Natural Bacon Flavor, Pork Liver Powder, Potato Flour, Potato Starch, Salt, Sorbic Acid, Vegetable Oil, and Water. 

If your dog has known food sensitivities, review this list and talk to your veterinarian.

Yes, Petthrive is made without corn, wheat, or soy.

Resveratrol is a naturally occurring antioxidant found in certain fruits and legumes, like grapes, blueberries, pistachios and peanuts. 

Grapes and other plant species do contain Resveratrol. The Resveratrol used in Petthrive is not extracted from grapes. It is produced naturally via microbial fermentation and is free from the impurities present in many botanical sources of Resveratrol. 

The Resveratrol in Petthrive Soft Chews is produced naturally via microbial fermentation. Microbial fermentation yields a Resveratrol product that is highly bioavailable and free from the many impurities present in botanical or synthetic sources.

Orders placed by 2:00 p.m. EST, Monday to Friday, ship out the same day. Orders placed after this time, on weekends, or on holidays ship out the following business day.

Orders ship via USPS or UPS Ground. Other shipping services are available for additional fees, so please contact us for more information. Once your order ships, you will receive an email with your tracking information.

In-store pickups are not allowed unless previously arranged by phone (866-721-1412) or email (info@thriveah.com).

Petthrive Autoship delivers the products you choose on the schedule you choose. The subscription renews automatically until you skip or cancel it. Subscribers get 10% off the initial shipment and 5% off recurring shipments, free shipping anywhere in the continental United States, and no hidden fees. To sign up, select Subscribe & Save on the product page, set the shipment frequency, and add to cart. You will receive an email with details on activating your account.

Yes. Log in to manage your subscription to add, subtract or swap products, change the shipment frequency, update shipping or billing information, view your order history, or pause or cancel at no additional charge. Read the full Subscription Policy.

The product pages recommend a delivery frequency by dog weight:

• Small Breed, 10–19 lbs: Every 16 weeks
• Small Breed, 20–39 lbs: Every 8 weeks
• Small Breed, 40–59 lbs: Every 5 weeks
• Large Breed, 60–89 lbs: Every 4 weeks
• Large Breed, 90+ lbs: Every 3 weeks

Petthrive is satisfaction guaranteed. If you are not fully satisfied with your products, contact Petthrive and your order will be refunded. Refund conditions:

• Only orders from petthrive.com can be refunded.
• Refund requests must be made within 60 days of purchase.
• To return an unopened container, please contact us.
• Refunds may take approximately 5 to 7 business days to appear on your credit card statement.

Items being returned go to Thrive Animal Health, ATTN: RETURNS, 1038 Nandino Blvd., Lexington, KY 40511. Office hours are 8 to 5 EST, Monday to Friday. See the full Refund Policy.

Petthrive comes with a 100% satisfaction guarantee. If you are not fully satisfied, contact us and your order will be refunded. Refund requests must be made within 60 days of purchase on orders placed at petthrive.com. See the Refund Policy for the full conditions.

Call 866-721-1412 or email info@thriveah.com. Petthrive does not replace advice from your veterinarian.